Warranty Policy

Warranty Coverage

All products sold through Cell Tech BD come with the manufacturer's official warranty. The warranty period and coverage vary by product and brand. Warranty details are listed on each product page.

• Smartphones: Typically 1 year manufacturer warranty
• Laptops: Typically 1-2 years manufacturer warranty
• Accessories: Typically 6 months to 1 year warranty
• Extended warranty options may be available at checkout

What's Covered

• Manufacturing defects in materials and workmanship
• Hardware failures under normal usage conditions
• Software issues that are factory-related

What's Not Covered

• Physical damage, water damage, or accidental drops
• Damage caused by unauthorized modifications or repairs
• Normal wear and tear
• Damage caused by misuse or negligence

How to Claim Warranty

1. Contact our support team via phone or email with your order details
2. Describe the issue you're experiencing
3. Our team will guide you through the warranty claim process
4. Ship the product to our service center or visit in person
5. We'll process the claim and repair/replace the product